I’m satisfied with the supplier – they communicate and respond to messages. However, the delivery has been very disappointing. The package still hasn’t arrived, even after a long time. I’ve also contacted Alibaba, but nothing is being done. I just want to have the package at home already. I really hope this gets resolved soon.
Response from supplier:
Thank you for your patience. The bubble house is heavy and will take longer to ship by sea + truck. However, the delivery time is still within the scope promised by Alibaba. I am also trying my best to urge the carrier to expedite the delivery until you receive the package.
24 Jun 2025